1. INFORMATION WE COLLECT

A. Information You Provide to Us

We collect personal information that you voluntarily provide, including:

• Identity Information: Name, email address, phone number, username, job title, mailing and billing addresses.
  
  

• Account Credentials: Usernames, passwords, and other authentication details.
  
  

• Payment Details: Transactional data when you make a purchase (processed securely by third-party payment providers).
  
  

• Communication Records: Messages, inquiries, and feedback you provide through our website or other communication channels.
  
  

• Company Information: If you are using our Services on behalf of a company, we may collect related business details.
  
  

All personal information must be accurate and updated by the user. We are not responsible for consequences arising from inaccurate or outdated information.

B. Information We Collect Automatically

When you visit our website or use our Services, we automatically collect:

• Device and Usage Data: IP address, browser type, device details, operating system, and language preferences.
  
  

• Analytics and Tracking Data: Pages visited, time spent on our website, referring URLs, and other interaction data.
  
  

• Security Logs: Information used for fraud prevention and security monitoring.

C. Information from Third Parties

We do not collect personal data from third-party sources unless explicitly authorized by you.

2. HOW WE USE YOUR INFORMATION

We process your information for the following lawful purposes:

• Service Delivery: Providing, maintaining, and improving our Services.
  
  

• Account Management: Creating and managing user accounts.
  
  

• Customer Support: Responding to inquiries and requests.
  
  

• Communication: Sending service-related updates, notifications, and marketing (if opted in).
  
  

• Transaction Processing: Managing orders, invoices, and payments.
  
  

• Security and Fraud Prevention: Detecting and preventing unauthorized access, fraud, or abuse.
  
  

• Compliance with Legal Obligations: Meeting regulatory requirements and enforcing our terms of service.
  
  

3. SHARING YOUR INFORMATION

We may share your data in the following cases:

• With Service Providers: Secure third-party vendors handling payment processing, cloud storage, analytics, and marketing.
  
  

• For Legal Compliance: When required by law, regulation, or government authority.
  
  

• In Business Transactions: In the case of a merger, acquisition, or business restructuring.
  
  

We do not sell or rent your personal information to third parties.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, web beacons, and similar technologies to enhance user experience, analyze website traffic, and improve our Services. You can manage cookie preferences through your browser settings.

5. SOCIAL MEDIA LOGINS

If you choose to log in using social media accounts, we may receive limited profile information as permitted by the platform's privacy settings. You can revoke access through the respective social media account settings.

6. DATA RETENTION

We retain personal data only as long as necessary for business and legal purposes. If you request deletion, we will remove your data unless required to retain it for security, compliance, or legitimate interests.

7. DATA SECURITY MEASURES

We implement strict organizational, technical, and administrative safeguards to protect personal data from unauthorized access, alteration, or disclosure. However, no online service is 100% secure, and we cannot guarantee absolute protection. You are responsible for maintaining the confidentiality of your account credentials.

8. CHILDREN'S PRIVACY

Our Services are not intended for individuals under 18. We do not knowingly collect data from minors. If we become aware of such data, we will delete it promptly.

9. YOUR PRIVACY RIGHTS

Depending on your location, you may have rights under applicable data protection laws, including:

• Access & Portability: Request a copy of your personal data.
  
  

• Correction: Request correction of inaccurate information.
  
  

• Deletion: Request deletion of your personal data (subject to legal retention policies).
  
  

• Objection & Restriction: Object to data processing or request limited processing.
  
  

• Opt-Out of Marketing: Unsubscribe from promotional emails at any time.
  
  

To exercise your rights, contact us at [email protected]. Requests will be processed in accordance with applicable laws.

10. THIRD-PARTY LINKS & INTEGRATIONS

Our website may contain links to third-party websites or integrations. Nirvala is not responsible for their privacy practices, and users should review those policies before providing personal data.

11. DO-NOT-TRACK FEATURES

Our Services do not respond to "Do Not Track" signals from browsers at this time.

12. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. The latest version will always be available on our website with the "Last Updated" date. Continued use of our Services after updates constitutes acceptance of the revised policy.

13. CONTACT US

For any questions about this Privacy Policy, you may contact us at:

📧 Email: [email protected]

📍 Office Address: Nirvala Technologies Pvt Ltd., 232, Second Floor, Qutub Plaza, Dlf City Phase-1, Dlf Qe, Gurgaon - 122002, Haryana, India. 

14. DATA REVIEW, UPDATE, OR DELETION REQUESTS

To review, update, or delete your personal data, email us at [email protected]. We will process your request as per applicable legal obligations.